Error on adding note to an incident

#1

Using pdpyras I’m getting a 400 error with the following code:

session.rput(‘incidents’, json=[{“id” : id, “note” : { “content” : note }} ] )

Alternatively I get a 404 error with this variation of code:

session.rput(’/incidents/’+id+’/notes’, json=[ { “content” : note }} ] )

This 404 exception returns a valid endpoint (’/incidents/ID/notes’) which I can query and read existing notes.

All other operations are functioning. Notes creation is the only issue so I assume it’s a simple formatting issue of some kind. Can anybody spot the mistake?

#2

Hello,

Thanks for reaching out on our community page! Can you follow up directly to the support team on support@pagerduty.com with the full call you are sending and including the last 4 digits of the api key you are using ? As this is private information best not take this query any further here on a public space.

John

#3

Are you sending the From: header?